Asked Questions
Frequently Asked Questions
Are all birthday parties private events?
Yes, all booked parties are private events. No open play will occur during your booked event.
Who handles the clean up after birthday party?
We do! You party and we take care of the clean up!
How many tables and chairs are able to be used for birthday parties?
We have 3 round tables that seat 11 adults, and 2 toddler tables that seat 10 children. We do have additional table and chairs that can be placed out upon request. We also have an 8ft table that will be out at the time of the party to be used as needed for your party.
Can we bring decorations?
Bring as many or as little decorations as you would like for the party! Our only restrictions are no confetti balloons and no pinatas.
Are we able to bring outside food and drink?
Yes any and all food and drink (NON-ALCOHOLIC) are allowed for open play and birthday parties. We just ask that all food and drink stay in cafe and out of the playroom.
How much is the deposit for a party?
A 50% non-refundable deposit is required to hold your date for the birthday party. If there is an issue with the date after booking due to weather related instances or illness we are able to transfer the date of the party.
When is the remaining amount due?
The remaining balance will need to be paid prior to the beginning of the event. Payment may be brought the day of the event.
Why do we take our shoes off?
We do our best to keep our facility as clean as possible. To work toward this we a no shoe facility, and socks are required. If you do not have socks with you we do have them for purchase at the check in. Adults also remove their shoes.